Frequently Asked Questions

Why does the gel lift or peel right off?

Improper nail preparation is usually the culprit. Gel will not adhere to an oily surface. Take the time to prep properly, this will save you time in the end. Applying too much Base/Bonder Gel can cause lifting too. Use Base Gel sparingly.

Why is my gel not curing?

UV bulbs may be old. Replace bulbs every 6 months. You may not be curing the gel long enough. Be sure your lamp is strong enough to cure the brand of gel you are using (follow manufacturer’s instructions).

Why are my cured nails dull?

Again, bulbs may be old or nails need to be cleansed better.

Why is there cracking on sides?

Gel was not applied thick enough on the sidewall and stress areas.

Why are there bubbles on the nail?

Gel has been overworked. Remember let the gel work for you! We also recommend stirring your colored gels weekly and at the end of your day, so the bubbles can work themselves out before the next use.

Why is the gel too runny?

It is too warm, allow gel to cool down before use.

Why is my gel so hard to work with?

Gel has become too cold causing the gel to become very thick. Warm gel up (hold between hands for about 30 seconds).

Why does my gel look pitted?

Gel may have been applied too thin or client may have touched their face or skin, oil from there skin has transferred onto their nails. Wipe nail off with Nail Prep and lightly buff off pitted area.

Why does my colored gel look funny?

Colored gels consist of color pigments. Pigments are heavy and settle to the bottom. You must stir colored gels at least once a week, and it is best to do the day before use, allows bubbles to settle.

Why are my brushes hard?

OOPS! Your brushes are now cured, throw them away and purchase new ones!