What is this store's return and exchange policy?
Do you accept orders placed outside of the US?
How long will it take to receive my order?
What if something is wrong with my order?
Why does the gel lift or peel right off?
Why is my gel not curing?
Why are my cured nails dull?
Why is there cracking on the sides of the nail?
Why are there bubbles within the product during application?
Why is the gel too runny?
Viscosity of the gel will change in warmer temperatures; store gels in a cool and dark area. It is not recommended that you leave the gels exposed to light or sun for long periods of time.
Why is my gel so hard to work with?
Viscosity of the gel will change in cold temperatures. Warm gel by holding between your hands or legs for 30-60 seconds.
Why does my gel look pitted?
Why does my colored gel look funny?
Pigments in color gels are heavier than the gel, so it is recommended to stir the colored gels with an orangewood stick to distribute the color more evenly.
Why are my brushes hard?
This occurs when brushes are not correctly wiped and stored, we recommend using a lint free paper towel. Unfortunately, there is not a solution to fixing the brushes once they have hardened. Avoid areas with direct sunlight or UV exposure, ALWAYS store brushes in a drawer or dark container.
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